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Admissions

Admissions

The admission process varies based on the type of care you require. Our admissions specialists are available to answer your questions and ensure a prompt response to your inquiry.

Contact Admissions via our toll free number 800-252-5151, via our direct line at 512-444-4835, or via fax at 512-462-6749.

Carol Freeman, Admissions Manager for Bluebonnet Medical Rehab program

Carol Freeman

Admissions Manager for Bluebonnet Medical Rehab program

Carol German

Carol German

Admissions/Continuum of Care Director

To complete our Authorization to Release Information form
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To submit a confidential web inquiry
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Patient Guide
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Texas NeuroRehab is committed to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval on our website shows that we have demonstrated compliance to the most stringent standards of performance, and we take pride in our accreditation.

The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us, toll free, at 800-252-5151.

If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, Telephone: 800-994-6610.

Children and Adolescent Programs

Visitation is coordinated by therapists. 
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Bluebonnet Medical Rehabilitation Hospital

Family is an integral part of our treatment team. Though we have posted visitation hours, we encourage you to visit your loved one at any time–including during therapy times as an observer of treatment. Posted visitation hours are 4:00pm to 8:00pm Monday through Friday, and 12:00pm to 8:00pm Saturday and Sunday. While these times are not rigorously enforced, we do request that visitors be mindful of the need for rest and recovery after a busy therapy schedule. We do allow family members to spend the night with their loved one. However, we do request that overnight visitors are limited to one individual.
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Discharge Planning

Discharge planning begins upon admission in preparation for successful transition to the next level of care. The discharge planning process is individualized based on the patient’s living situation and progress during treatment. Beginning with admission and continuing through discharge, the treatment team develops and implements a plan of care with the patient and family.

Planning may include:

  • Steps to ensure a safe living environment
  • Coordination of the care, assistance and special equipment required
  • Arrangements of additional treatment services
  • Assistance in choosing a healthcare provider
  • Determination of the caregiver
  • Community service resources

Family involvement and education are integral parts of the treatment process. Psychologists and social workers offer counseling and crisis intervention to assist with emotional concerns that may arise during treatment. Extensive family education and resources are provided, and family members are encouraged to attend and actively participate in therapy sessions. Family support during treatment provides encouragement and assurance in re-establishing familiar routines.