You will speak to a trained professional who understands what you are going through. They will listen to your needs and concerns and provide a free confidential assessment. At the completion of your call, we will recommend a course of action for you or your loved one.
Texas NeuroRehab Center is committed to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval is a clear sign that we have demonstrated compliance to the most stringent standards of performance and take pride in our performance.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly at 800-252-5151.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
**Do not use this form if you have a medical emergency or urgent problem. Instead, please call 800-252-5151. If you need immediate medical assistance, please contact 911 or seek the nearest Emergency Room.**
For assistance or admission options 24 hours a day, seven days a week, please call us at 800-252-5151. Your call will be answered by a member of our staff who will ask you a few questions in order to determine what is most appropriate for your circumstances.
Any information submitted using this form is transmitted securely and held in strictest confidence, protecting your privacy.