The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly here.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at www.jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center” of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
Texas NeuroRehab Center has earned The Joint Commission’s Gold Seal of Approval® for Brain Injury Rehabilitation by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.
Texas NeuroRehab Center underwent a rigorous onsite review on November 19, 2019. During the visit, a Joint Commission reviewer evaluated compliance with Brain Injury Rehabilitation standards spanning several areas including the use of evidence-based practice in the program, performance and quality data, documentation, environment of care, leadership, medication management, and rights and responsibilities of the individual.
The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess and improve performance. The surveyors also conducted onsite observations and interviews.
“As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Texas NeuroRehab Center for its continuous quality improvement efforts in patient safety and quality of care.”
For more information, please visit The Joint Commission website.